Welcome. Yes, I am happy with the good dealings and attention to customer service and the beautiful product I received. The delivery was fast and excellent.

delivery is a long wait but it was worth it I order my new coffee cup

Got my force tamper in no time, awesome!

I love them

Fast shipment! Very happy! Thank you.

I recieved the Ultra Sharp pitchers in both 12oz and 20oz sizes in Rose Gold. Shipping was fast and the pitchers are beautiful! Nose is very sharp and helps with intricate and fine designs.

Excellent service, wanderful products

I bought this as a birthday present for my daughter who is into coffee and coffee art. As a present, the bundle ticked all the right boxes. Delivery took longer than expected, but made it to us at the end. Here are however my daughter's thoughts on the EVO pitcher: "a really nice product, the angle of the spout makes it a lot easier to pour nice art and it’s just so charming to look at :)", and I know she enjoys using the wooden mug as well.

Fast delivery and loving the products of Barista Swag.
That tamper make life of a barista a breeze.
Tnx Guys

The size is great, but the shipment was very late

EVO Latte Art Pitcher

This pitcher is incredible. I've always struggled with pouring rosettas mainly because my base would always get washed out but thanks to this picture I'm able to get closer to the milk and make clear defined lines in the base and my rosettas have never looked as clean.

The EVO pitcher is quite a radically different beast of a pitcher. Right from the get go, you quickly realize how easy it is to control the flow of your pours, which opens up many possibilities on how creative you can get with your art. Throw in the fact that it is just stunning to look at, this is one of those things you'd ask yourself "Why didn't I buy it sooner?"

While the star of the show may be the EVO pitcher, the attention should really be around just how great Barista Swag's customer service is. Let me share my experience a little bit. Somehow there were two tiny dents on the pitcher when it arrived. I still don't quite understand how those made their way there, still every bit as mysterious to me but as they say, sh!t happens. The dents of course posed no issues whatsoever with usability and truth be told, the dents aren't really all that noticeable unless you look out for them...or like me, you just have OCD and these things stick out :)

I relayed this to Barista Swag just in case it is something that may help with their QC moving forward. Ella from Barista Swag quickly responded, took note and was very apologetic. What I did not expect was, Ella immediately offered (or insisted rather) to send me another pitcher! She reinforced the fact that customer experience and satisfaction was paramount to Barista Swag. If this is not stellar, proactive customer service, then I don't know what is.

In less than a week, I received the replacement pitcher, which was flawless in and out. I kept it in its box and displayed it on my glass shelf. Everytime I look at it, I cannot help but be reminded of Ella's (and Barista Swag's) very customer oriented approach. You've got a customer for life and I have since gone on to purchase The Force Tamper as well. Thank you again Ella and Barista Swag! Keep up the excellent work and keep rockin'!

Really high quality pitcher that looks great. Has improved my latte art no end

Fast shipping and good quality